Help center
Booking, listing, payments and everything in between.
Search for what you need — describe the job or pick a category — and you'll see local pros near you with their ratings, photos and hours. Book online where a pro offers it, or message or call them directly.
No. Booking is free for customers. You pay the provider's rate and nothing else — we don't add a booking fee or a service charge on top.
"Available now" means that provider is taking same-day work. "By appointment" means they take scheduled bookings only. Some providers do both.
Open the booking from your Bookings page and cancel or message the provider. Do it as early as you can — providers hold the slot for you, and late cancellations affect their schedule. Individual providers may set their own cancellation terms, shown on their listing.
Message the provider first through the platform. If it isn't resolved, report the booking and we'll review it. Keeping messages on-platform means there's a record we can act on.
Some trades require one and some don't. Providers who hold a license can show the number on their listing, and you can filter for pros marked licensed and insured. Always ask to see the license and proof of insurance for larger jobs.
Freelancers and businesses are listed separately on purpose, so you can choose. A freelancer is an individual working for themselves. A business has a company behind it, often with a team. Neither is automatically better — it depends on the job.
Pick your trade, choose freelancer or business, and build your listing for free. You only choose a plan when you're ready to publish. Head to Become a Provider to start.
We charge a flat monthly subscription plus a flat 8% service fee on completed bookings — taken from your payout, never added to the customer's bill. No pay-per-lead, no bidding, no surprise charges.
If your business is already listed, open the listing and use the claim option. You'll need to prove you run the business. Once verified, you control the listing and it gets a verified badge.
Reviews can't be bought or removed on request. If a review breaks our rules — abuse, false claims, or a competitor posting — report it and we'll look at it.
Yes, from your dashboard, any time. Your listing stays up until the end of the period you've paid for, then drops back to the free tier.
