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Help center · Nationwide

Help & FAQ

Booking, listing, payments and everything in between. If you can't find it here, our AI helper can usually answer in a sentence, and a real person is one email away.

About us

What NeighborForHire.com is.

What is NeighborForHire.com?

NeighborForHire.com (neighborforhire.com) is a home-services marketplace founded in Houston, Texas, Serving 1060+ U.S. cities. Customers find and book local pros for cleaning, lawn care, handyman work, pet care, beauty, moving and about 50 other trades, on demand or by appointment. Providers list for free, keep 100% of their rate and get a free booking page and QR code.

Is NeighborForHire.com part of Nextdoor?

No. NeighborForHire.com is an independent company and is not affiliated with Nextdoor. Nextdoor uses "Neighbor for Hire" as the name of a category on its own app. NeighborForHire.com is a separate marketplace at neighborforhire.com.

Who runs NeighborForHire.com?

NeighborForHire.com was founded in 2026 by Travis Davis in Houston, Texas. You can reach the team at info@neighborforhire.com.

For customers

Finding and booking a neighbor.

Where is NeighborForHire.com available?

In 1060+ U.S. cities, with more added every week. We show you neighbors near your current location first, but you can search any city or ZIP code.

How do I book a neighbor?

Search for what you need, by describing the job or picking a trade, and you'll see neighbors near you with their badges, ratings, photos and hours. Tap Book Now where you see it for an instant booking, send a request, or message or call them directly.

What do the badges on a listing mean?

Claimed: the owner has verified the business and taken control of the page. License checked: we checked their license or EIN. Insurance on file: we received a current certificate of insurance (it's not a guarantee of coverage, so ask for details on big jobs). Verified Pro: both license and insurance. Book Now: you can book an open time instantly. License checked, Insurance on file and Verified Pro are earned with proof and can't be bought. Pro, Featured and Sponsored are paid placement and are always labeled that way.

Solo neighbor or company, what's the difference?

A solo neighbor does the work personally. A company has a crew, a shop or a team behind it. Both sit in the same list, earn the same badges and get the same fair deal. Neither is automatically better. Pick whoever fits the job, and use the badges and reviews to decide.

Does it cost anything to book?

Browsing, comparing and messaging is free. When you book and pay through the site, you pay the provider's rate plus a small service fee, shown clearly before you confirm. No hidden charges.

When does my provider get my money?

Not until the job is done. Your payment is held safely when you book. The provider marks the job started, in progress and complete, and you can follow each step on your My Jobs page. When the work is finished, tap Approve and the provider is paid. If you don't respond within 24 hours of the provider marking the job complete, the payment is released automatically.

Can I tip my provider?

Yes, anytime, no booking required, on solo neighbors' pages. Tips go 100% to the provider. We never take a cut of tips.

What does "available now" mean?

That provider is taking same-day work. "By appointment" means they take scheduled bookings only. Some providers do both.

How do I cancel or change a booking?

Open the booking from your Bookings page and cancel or message the provider. Do it as early as you can, since providers hold the slot for you. Individual providers may set their own cancellation terms, shown on their listing.

The job wasn't done properly. What now?

Don't approve it. Tap Report a problem on your My Jobs page and tell us what went wrong. Your payment stays on hold while we review it, and we'll either release it to the provider or refund you. Messaging the provider on-platform first helps too, since it leaves a record we can act on.

Are providers licensed and insured?

Look for the License checked, Insurance on file or Verified Pro badges. Those are granted only after we check proof. Some trades don't require a license at all. For larger jobs, always ask to see the license and the certificate of insurance yourself.

For providers

Listing, badges, plans and getting paid.

How do I list my services?

Pick your trade, tell us whether you work solo or run a crew, and build your page for free. Head to Become a Provider to start.

How do I earn badges?

Add your license or EIN and your insurance on Get Verified. Those badges are free, show on your card and move you up in search. If your company is already listed, claim it for free to get the Claimed badge, and Book Now turns on as soon as we confirm the business is yours.

I work solo. Can I grow into a company?

Yes. Your dashboard shows the steps: insurance on file, a license or EIN, and 5 completed jobs. Once you're ready you can add a company page next to your solo one.

Do you take a cut of what I earn?

No. You keep 100% of your rate. Our service fee is charged to the customer on top of your price at checkout, never deducted from your payout. Plans are separate, for extras like top placement. No pay-per-lead, no bidding, no surprise charges to you.

When do I get paid?

The customer's payment is held safely when they book, so the money is there before you start. Update the job from your My Jobs page: started, in progress, then complete. Once the customer approves, or 24 hours after you mark it complete, your full rate is sent to your connected Stripe account. Connect payouts on the My Jobs page before your first job so there's no delay.

How do I accept tips?

Tips are on automatically for every solo neighbor. Customers can tip you from your page anytime, and 100% goes to you, on every plan including free.

Do I get a QR code?

Yes, free on every plan. Make one on the Get Your Booking QR Code page and put it on your truck, cards or yard signs. Customers scan it and land on your page, ready to book.

My business is already listed. How do I claim it?

Open the listing and tap Claim this page. Claiming is free. To protect real owners from scammers, we confirm you run the business first, either with an email address at your business's own website domain or a quick review by our team. Once it's confirmed, you control the page, it shows the Claimed badge and Book Now turns on. Paid plans are optional extras you can add anytime.

Can I remove a bad review?

Reviews can't be bought or removed on request. If a review breaks our rules, such as abuse, false claims or a competitor posting, report it and we'll look at it.

Can I cancel my plan?

Yes, anytime, from your dashboard. Plans are month to month with no contract, and we email you before anything renews or ends. If you cancel, your page stays listed on the free tier with your earned badges.

What is Boost?

Boost is our done-for-you marketing, from $19 a month. We feature you near the top of your trade in your city and advertise your page to more local customers every month, and higher tiers get more ads. You see your real calls, messages and bookings every month, and any ad that doesn't run is credited back. See Boost.

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